I went back and forth with the support team for literally months customizing this costume to match the vision I had in my head. They were amazing through the entire process, so communicative, patient, and just as invested in the creative process as I was. I've never created a costume in partnership with someone so far away before - I'm used to being in the costume shop, hands on - but they made me feel as dialed in as possible to the various options we had to work with. Plus, I have a really interesting body shape, and they listened to and addressed all of my concerns. When the costume arrived, I still needed to make a couple of tweaks to perfect it (no fault of theirs, they made it exactly to my specifications), and they made sure I had what I needed to make it the best it could be. I'll be ordering many a costume from this team. They rock!