I ordered Free! Makoto Tachibana Uniform Cosplay Costume custom size with a deadline date. The costume arrived before it’s deadline date, but unfortunately they made the costume for the wrong character and not the character I ordered. It was a real a shame as it fitted like a glove. Shortly afterwards I sent an email to customer service and they replied to me in an timely manner and sorted out the mix up. Customer service was very professional and couldn’t fault them. Luckily I didn’t actually need it by the deadline as it had long past by this time, but that wasn’t the end of the world for me. I had the correct costume within the next week. As for the costume itself it’s very well made and it’s everything I could’ve asked for. I will certainly be using them in the future.