Our Costumes are made to order with Free Custom Sizing option. 

Get Free Shipping Worldwide for any in store orders over $50.

Request a Free Custom Quote for any Costumes, Props & Armors.


See below for information on our Current Production Time Frame, Rush Order & Deadline Date, as well as Custom Requests.

If you didn't find the answer to your question, send us a message and our dedicated Support Team will get right back to you!
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Placing A Order

When placing a order, please make sure to include and select:
- Size Choice 

- Deadline Date 

- Measurements / Fitting Requests 

 If you need help with finding the right size or have a customization request, please contact our support for further assistance.

Production Time Frame

Our Costumes, Props & Armors are made to order and will require time for production.  

Below are our current average production time frame per collection. 

Customization requests may add to the time frame noted. 

Disney Inspired Collection: 7-15 Days 

Cosplay Costumes: 7-15 Days 

In Store Props: 7-15 Days 

Wigs: 3-5 Days 

Armors & Custom Requests: 25-55 Days**

Rush Order & Deadline Date

Deadline date request is free and optional. 

We recommend setting a deadline date that is 1-1.5 weeks before your actual event date; giving additional wiggle room for shipping and fitting. 

Rush Order is also free and available upon request, subject to schedule availability. Please contact us for confirmation and estimate delivery time frame.

For custom armors and props, you will be quoted a production time frame base on our current schedule.And we will confirm your deadline date request before production.

Custom Sizing

Custom Sizing is a free option for all of our Costumes.

To request, choose Custom Sizing and include your measurements with your order. 

Custom Sizing is mandatory for Armors & Custom Commission Orders。

A Custom Order Form will be provided for you to complete for either requests.

Customization Options

We've worked hard to ensure that the sizes we offer will work for many different shapes and sizes of customers from all over the world. We offer products that come in a range of shapes, including Unisex and Women's' styles in a full range of typical U.S. style sizes (small through 4XL). 

Each product is different, so make sure to check the sizing guide in each page, as some products may be very fitted. As we introduce new products, we'll add even more information about product fits and sizes.

Lace Tie & Boning

Lace Tie closures are available upon request for our Disney Inspired Collection. 

There are 3 available options; Traditional Lace Tie offers the most adjustment allowance and is recommended for performance use. 

Boning option is $15 per dress set; this options adds build in plastic boning around the bodice for a more fitted fit.

Requesting A Quote

Custom Quotes are available for any Costumes, Props & Armors; for both new characters, custom requests and original designs.

To Request A Quote

Custom Commission Orders

We are available and accept custom commission requests for new characters, custom requests and original designs. 

Start by requesting for a Free Quote; after reviewing the quote and when ready to start, our team will guide you through the order process and setup a custom listing for you to place your deposit payment.


We offer exclusive discounts for: 

VIP Customers 

Business & Partners 

School & Students 

Charity / Non-Profit Organization 

To request for a discount, contact us with your shopping cart list and type of discount you are requesting for.Our support team will assist with setting up a discount code for you from there.

Payment Options

We accept all major Credit Cards, PayPal and PayPal Credit. 

PayPal Credit, a payment installment option offer by PayPal is our recommended payment option.
For more information on the program

Split payment option is available for Armors & Custom Commission Orders upon request.

Requesting A Order Change

Order modification and cancellation is available within 24 hours after placing your order.
Past that, your order will be in production and modification changes will be limited to only small sizing alterations. 

And cancellation request may require a re-stocking charge of 10-35%, depending on the production phase.*** (per individual cases)

In Stock & Ready To Ship

Selected Costumes and Wigs in standard sizing may be in stock for fast ship.
Contact us for details on what is currently available.

size chart & measurement guideline

Sizing & Measurement Guideline Detail Page

For more information on finding the right size or taking your measurements, please see our guideline page at the link above.