Free Shipping Worldwide For In Store Order Over $50
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In no event shall Cosrea Cosplay or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Cosrea Cosplay's Internet site, even if Cosrea Cosplay or a Cosrea Cosplay authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Cosrea Cosplay's web site could include technical, typographical, or photographic errors. Cosrea Cosplay does not warrant that any of the materials on its web site are accurate, complete, or current. Cosrea Cosplay may make changes to the materials contained on its web site at any time without notice. Cosrea Cosplay does not, however, make any commitment to update the materials.
Cosrea Cosplay has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Cosrea Cosplay of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to Cosrea Cosplay's web site shall be governed by the laws of the State of Xuzhou, China without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
1. Time Frame
We require that all Return, Exchange & Replacement request must be receive within 2-3 days upon package delivery.
Once you receive the instructions, we require the package to be send and return within 7-14 days.
- Returns are only available for standard, preset store size costumes.
- Item must be in brand new, never worn and undamaged condition with all accessories, as well as original shipping packaging.
- Item should show no signs of wear including stain or perfumed.
- Return costume must be send out and return to us within 7-14 days. Customer will be responsible for return shipping.
- $16.99 will be deducted from orders with Free Shipping.
- Orders with customization options will not be eligible for return or exchange.
Upon receipt of returned goods,Cosrea reserves the right to deny a refund if the item does not meet our Return Policy Requirement.
- We may ask you to provide additional information, including photos to help us verify the issues with your order.
3. Custom Orders
- Custom orders are not eligible for standard return or exchange.
- If your custom order arrive damage or with measurement issues, contact us immediately for confirmation and replacement shipment.
- Customer is responsible for all information provided including measurement.
- All of our costumes are hand measure on flat surface, therefore, please allow a 3-5CM differences as normal hand measurement discrepancy.
Have any questions regarding our return and exchange policy, please contact our support for assistance.