Was SO excited to find this company and get a cosplay for blizzcon 2023, I ordered it in June/July and stated I just needed it by the end of October. They said it would be no problem and were very commutative through the whole process! Then as it was getting closer to the end of august (when I was originally quoted to have the cosplay) they said there was some delays, which I didn’t see as an issue because I didn’t need it till November. Fast forward it was delay after delay and it didn’t ship out until mid / late October. Which wouldn’t have been a problem if it wasn’t for shipping time and MORE delays. So I have still yet to receive the cosplay and it’s getting to the middle of November. Very disappointed it didn’t make it in time especially because of how much money I paid for this custom made piece. Wish I could at least have been offered a partial refund or something because of how delayed this has been and that I’m still waiting.